After being told the vehicle had been sold, a manager stopped by the front desk and didnt even acknowledge us. It was well worth the (540) 548-7629. awesome. As a first time Honda owner, I am impressed. You and the service team are absolutely awesome. En especial quiero agradecer a la seorita Nancys Ortiz (sales consultan) y al seor Eury Estevez ( gerente financiero) gracias a ellos hoy tengo mi auto. Just had my first service with this dealership. **Based on model year EPA mileage ratings. 60 South Gateway Drive Fredericksburg, VA 22406 Sales: 540-654-7000 Schedule Service Parts Department Safety Recalls Our Service Department Problem with your vehicle? We have processed the cancellation of the gap policy as requested on the 2021 ***** *****. In fact, they are just choosing to transfer me back to the reception area so I cannot even leave a VM. After texting with the salesman, and asking if I would be by today What days are Pohanka Honda Of Fredericksburg open? They failed to notify me of their mistake, potentially causing a huge financial burden on me in case I had to use my GAP coverage. Between being lied to by the service manager and now being told the cost for the repair I decided to get it repaired. What an absolute terrible experience! We make every effort to provide accurate information but please verify options and price with management before purchasing. I will recommend Pohanka Honda and Bill Hamilton to anyone looking to purchase a new or used vehicle. According to our agreement there is no refund due to the client. Other dealers could learn from the way they treat people here. 5 complaints closed in the last 12 months. Had we agreed to fix the vehicle, the same guidelines for the release of parts would still apply to the customer pay replacement unit due to limited availability. Well guide you through the process. Nicholas was a great first impression; professional and knowledgeable, and helped find the ideal car. Also, Dana Wheaton you are the best salesman and it is always a pleasure to see you and make deals. Pohanka Honda has always taken care of me and my family. The transmission was not fixed, and after arriving home I notice the mileage my *** from when I originally dropped it off at Pohanka. After leaving, the slippage did decrease, but still slipped at times.5/18/22 I brought the *** back to Pohanka. Flipped to the page where it says 2 free oil changes and he said, oh yeah there's 2. Pohanka Honda of Fredericksburg. Bill is one of the very best. Sunday Service Hours near Manassas, VA. . Contact the dealership with *In Canada, trademark(s) of the International Association of Better Business Bureaus, used under License. I bypassed three closer dealers to come here and I have no regrets. **************** seemed content with the agreement at the time and authorized us to proceed with the repairs. The day I left, June 13, I was told by *********************** that he felt slippage of the transmission and would have the reading device attached to it next time to get the reading. I had been looking for a car for a while. I did not. Nicholas was a great first impression; professional and knowledgeable, and helped find the ideal car. This rating includes all reviews, with more weight given to recent reviews. While I wish the dealer was closer, it was well worth the drive. Pohanka Honda of Salisbury Sales: 410-749-2301. When I reached out to finance, NO ONE has made any attempt to call me back. When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. Traded in a car a month ago and the dealership finance **** has not paid off the trade in car loan and will not return calls . I scheduled an appointment and my car was available on time. Lease End Options near Manassas, VA. We do it all, from routine oil changes and tire rotations, to emergency radiator or battery repair. Service Department Benefits Since Pohanka Hyundai's Service Department is open seven days a week, there's a great chance we'll be able to respond to your service request the very same day! Sales: 240-767-6715. Pohanka Hyundai at Beltway Sales: 855-995-7286. Horrible wait time (3.5 hours & still waiting) - prefer, avoid service from this honda location. Such is the case with this particular vehicle. I called Pohanka Honda and spoke with Bill Hamilton about purchasing a Honda Pilot. BBB Business Profiles are subject to change at any time. During that period of time no failure occurred,therefore no action was needed, and the vehicle was returned to the customer. Customer Reviews are not used in the calculation of BBB Rating. Per the salesman thats my bad, thats on me. I had an outstanding experience and would highly recommend them. I will say that it's a rare occasion when another Honda dealer beats our prices. This car is likely to sell soon based on the price, features, and condition. -On Sept. 15th i called and spoke with salesperson Perlita R******, who told me they had only one red CRV Hybid touring and it was available. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile. Emily worked with us throughout the purchasing process (we financed with a credit union) to get the deal sealed that day and get us driving our new car home while they squared away the details. Pohanka Honda of Fredericksburg. We were really dissatisfied with the selection and service in Richmond, so we went up You can get more information about this car from your couch through This was my first solo car buying experience, and as a single woman, I was nervous about purchasing a vehicle. We exercise the same diligence in all of our traditional and digital advertising, as evidenced by the hundreds of compliance items submitted monthly to Manufacturer Ad Compliance portals. This was my first solo . OUR LOCATION. General Manager While I wish the dealer was closer, it was well worth the drive. Although we didnt lock in the vehicle, the decent thing to do would of been to message back confirming that he in fact knew we were coming. When I called Pohanka's service department to see if this was a known problem I talked to a rude service Manager who told me to bring it in and for $155 he would tell me the problem. ***** checked my car in and assigned me a courtesy car. It took my wife and I three weeks to decide what The price and experience was great. They will keep you there as long as they can! Nicholas was a great first impression; professional and knowledgeable, and helped find the ideal car. I cannot say enough about my wonderful experience at Pohanka Honda in Fredericksburg, Virginia. No other transmission company could repair the problem because HONDA owned the solfware. She introduced me to the features of the car and even scyned my phone to the car's handsfree system. My Daughter is buying out her leased car and was told it would take about 2 hours! That being the case, had we been able to condemn the transmission,we would have provided ******************** an estimate for its replacement. Its been o almost 3 hours and they are still not done! You and the service team are absolutely awesome. All prices exclude taxes, title, license, and dealer processing fee of $899.00. Although we didnt lock in the vehicle, the decent thing to do would of been to message back confirming that he in fact knew we were coming. Pohanka Honda of Fredericksburg 60 South Gateway Drive Fredericksburg, VA 22406 Sales: 540-654-7000 Service: 540-654-7003 Parts: 540-654-7006 New Vehicles Search Used Specials Service Tire Center Parts Finance Then, icing on the cake, they cancelled the wrong GAP policy of mine without my consent and never notified me of their mistake. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. A friend recommended Pohanka Honda and Bill Hamilton to me when I mentioned needing a new and dependable car. Dealership staff will not call back , even management once car is sold . Poor follow up . Bill Hamilton is one of the best Honda sales representatives at Pohanka Honda of Fredericksburg! Pohanka Honda of Salisbury Sales: 410-749-2301. When I came into the dealership the next week, again, I was impressed by how courteous Mr. Hamilton and all the Pohanka staff were to me. I have owned numerous Honda. On May 18th the mileage was at ******. 10/21/21 I brought my *** to Pohanka to get an oil change. I have a more detailed email I can forward you. Sincerely, Ken Graham However, if this would have been within the provisions of the powertrain warranty, Honda will not release a replacement transmission without solid evidence that the existing unit is in a state of failure. Sincerely, Ken Graham Before we sell any vehicle we perform an exhaustive inspection prior to putting it on the lot for sale. I had been loo. The car was purchased at a Honda dealership and they keep trying to refer me to the Hyundai dealership to do the work. I am extremely pleased with Pohanka Honda, and I absolutely LOVE my new Honda Pilot. Pohanka and Mr Carter are first rate. Want to share your experience with this dealership? We have removed all pricing from Pohanka Honda of Fredericksburgs website, due to the unique market. We were really dissatisfied with the selection and service in Richmond, so we went up the road to Fredericksburg & met with Jim Calvert at Pohanka. The other car maker , GM is now charging late fees and ruining my credit . . Barb was a pleasure to work with in a transaction that began on a Thursday and was completed the next morning with her driving the car to my office. It was a turn-key operation that I will recommend to others. I had been loo Extremely friendly, laid back, without any pressure of a sale. I called Ray the Manager of the company and was told that yes there was a problem with the transmission and that it would cost me between $400 and $450. Want to share your experience with this dealership? I bought my first car this past weekend at Pohanka Honda of Fredericksburg, a used 2007 Honda Accord Hybrid. This specific pop-up ad would have been delivered to *** ***** ***** after she had already visited our Vehicle details pages, in which we do have 2 disclaimers specific to pricing, inventory changes and availability. that the salesman we specifically worked with is all about moving on to the next. We Service ALL Makes & Models Time for your next scheduled maintenance? Wonderful customer to work with. From the beginning, Barb, Bill and Chuck all did their very best to make sure that I was pleased and happy. With our legendary commitment to customer service, competitive incentives, and vast inventory, we want to be your first choice for all things automobile-related. I found the Honda to be the "most car" for the "least money" available. BBB is here to help. Friendly, honest and informative. My Daughter is buying out her leased car and was told it would take about 2 hours! View new, used and certified cars in stock. They also made any adjustments I needed due to Covid. Nicholas was a great first impression; professional and knowledgeable, and helped find the ideal car. The finance guy is trying to sell them all he can even though he knows we have family plans that we have now missed!!! When I purchased my certified pre owned ***** ******* last October, the certified pre owned booklet stated I would recieve two free oil changes. I reached out to Corey in May 2021 to have my GAP on my 2021 ***** cancelled, when they mistakenly canceled it on my 2020 *******. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. My response to the complaint contained herein is quite simple. -On Sept 16th I asked if the care was still available; it was. Everything was done online until I picked up the vehicle. In the case of this particular issue, it is a very unique situation that has arisen due to the global pandemic. Now on August 13th the mileage read ******. The financ For important participation details and mileage limitations, please ask your dealer. Please provide a invoice number for further research. ***** said this new software being inputted would help with this issue, and if it continues to slip to bring the *** back as it would still fall under warranty. that the salesman we specifically worked with is all about moving on to the next. awesome. His sales manager, Sandy was also awesome to work with. No message back confirming the vehicle had been sold. I was assured my transmission would get fixed, it was not, and ***** miles were put on my *** while it was in the businesss possession. New 2023 Honda Pilot Touring AWD in Fredericksburg, VA. 540-654-7000. He said transmissions have been an issue with this particular vehicle and that everything will get fixed, and he would get back to me.6/13/22 I returned the courtesy car. We've been long time customers at this dealership between new car sales and the service department. The client's frustration is completely understandable and it is always the goal of Pohanka Honda to make sure their needs are fulfilled. Also, Dana Wheaton you are the best salesman and it is always a pleasure to see you and make deals. Regards,***************************. $505 dollars later my car was repaired. ChiChi Ndeokwelu was phenomenal. I did not. Tim Willis was great and I am very happy with my choice. I have owned numerous Honda. Sandy Jones in Sales was great, as well. More, No one loves going to a car dealership, and looking for a I needed time to think about this important purchase, and Bill did not pressure me into buying that evening. No agreement was made with anyone from Pohanka Honda to drive my vehicle while I was out of the country in an effort to experience the transmission concern. This letter is in regard to a Request for Consumer Assistance Notice issued on September 19, 2021 regarding pricing for a specific vehicle at Pohanka Honda of Fredericksburg. I will not buy another one. Sounds like we are doing what we are supposed to do. $505 dollars later my car was repaired. With help from the internet I identified the problem. Terrible company, I would give them less then one star of possible. New 2023 Honda Civic Sport Touring Sonic Gray Pearl in Fredericksburg, VA at Pohanka of Fredericksburg - Call us now 540-654-7000 for more information about this Stock #FPE011527 It was night and day. After texting with the salesman, and asking if I would be by today to look at the vehicle we then drove an hour and a half to get to Pohanka Honda. Sunday Service Hours near Manassas, VA. . You're in luck, because Pohanka Automotive Group has a Honda dealership in your neighborhood! car we wanted at a price we were shooting for. She did not tell me the price but said she would send all of the information. I was a customer to the service department of ********************** for my 2016 Honda ***. Ken Graham Ken Graham I have been driving without a coverage I paid for, for 7 months. If there are still concerns with the vehicle, we will be happy to address them in the appropriate manner, at the client's convenience. All of my questions were answered. Per the salesman thats my bad, thats on me. Its been o almost 3 hours and they are still not done! Schedule Honda Service Online in Fredericksburg, VA. Sunday Service Hours in Capitol Heights, MD. The fact is they was the last people to take my wheels off when they rotated my tires. CLIENT'S VEHICLE HAS BEEN REPAIRED AND RETURNED TO THEM. My sales person was Eury Estevez and he was fantastic. Pohanka refused to sell it for that price. No message back confirming the vehicle had been sold. All financing is subject to approved credit. I recommend staying far away and going to Hendrick Honda - their sales and finance team are stellar! Of course, I did call Mr. Hamilton, but this time I was more than ready to purchase the Honda Pilot. Kevin Carter is a top rate salesmen who went out of his way to make the purchase a very pleasant one. Thanks, Tony! 4.0 (1,134 reviews) 60 S Gateway Dr Fredericksburg, VA 22406. Dealership offered the lowest price in the area and stood by their bottom line price. New 2023 Honda Accord Hybrid Sport Urban Gray Pearl in Fredericksburg, VA at Pohanka of Fredericksburg - Call us now 540-654-7000 for more information about this Stock #FPA038068 Model tested with standard side airbags (SAB). 19. They even invented a name for the problem they called it a "Judder". I attempted to resolve this with the dealer by simply having the detail redone/finished. Its been o almost 3 hours and they are still not done! Pohanka had a much better selection, and Jim worked really hard to make sure we were happy with the car we got. Pohanka Honda has alw. The transmission wasnt fixed when Pohanka Honda said it was going to be, and in the 88 days my car was in Pohankas possession a total of ***** miles was added to my ***. When I went in for my second oil change since owning the vehicle, I was told that only 1 is allowed. Mr. ******* Service Director at Pohanka, contacted our office to let us know they had reached out to the customer directly and need more information to look deeper into her complaint. We liked the fact that Bill was honest with us from the beginning of the deal, which is not common in the car sales business. POHANKA HONDA OF FREDERICKSBURG - 65 Photos & 215 Reviews - 60 S Gateway Dr, Fredericksburg, Virginia - Car Dealers - Phone Number - Yelp Auto Services Pohanka Honda Of Fredericksburg 215 reviews Claimed Car Dealers Open 5:30 AM - 10:30 PM See hours Write a review Add photo Photos & videos See all 65 photos " Tim Willis We have always been extremely meticulous about marketing compliance. See all 41 vehicles from this dealership. Certified cars are manufacturer warrantied and typically Emily worked with us throughout the purchasing process (we financed with a credit union) to get the deal sealed that day and get us driving our new car home while they squared away the details. Get the best both worlds with our online scheduling tool! With help from the internet I identified t A $38000 Odyssey I bought at this HONDA dealership developed a transmission problem. an with this company. Start the purchase online and the dealer will deliver the car and the paperwork to you. It is very clear, that the salesman we specifically worked with is all about moving on to the next. Capitol Heights, MD 20743. salesman by the name of Kirk Goddard. and any applicable fees. *********************** was assisting me. After texting with the salesman, and asking if I would be by today. Went to sell my Suburban to Pohanka and met an awesome, salesman by the name of Kirk Goddard. We're all concerned about COVID-19. Greed sucks I just wanted to let people know that this dealership is, awesome. Your mileage will vary depending on driving conditions, how you drive and maintain your vehicle, battery package/condition, and other factors. After being told the vehicle had been sold, a manager stopped by the front desk and didnt even acknowledge us. Extremely friendly, laid back, without any pressure of a sale. It is very clear that the salesman we specifically worked with is all about moving on to the next. The finance guy is trying to sell them all he can even though he knows we have family plans that we have now missed!!! BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Thank you! This is not the first instance and it happened almost every time Error in sending request, please try again. 8/13/22 I arrive back from my vacation and pick up my ***. Pohanka Honda of Fredericksburg. The day I picked it up from the third visit, the entire engine blew up so I once again had to be towed to the dealership. You and the service team are absolutely awesome. ***** miles were put on my ***. They also made any adjustments I needed due to Covid. Thank you! It was important to me that I not pay for dealer add-ons or any market adjustment fees. I learned much about the Pilot and its features during the test drive. See details. -She sent me information on the 15th that listed the price of the car as $******, over $**** more than the ad. Extremely friendly, laid back, without any pressure of a sale. I had an outstanding experience and would highly recommend them. Everything was done online until I picked up the vehicle. Note that complaint text that is displayed might not represent all complaints filed with BBB. General Manager There was no need to continue to drive it over ***** miles if ***** already experienced the transmission concern before I left the country. an with this company. Our well trained service staff are here to provide you with the highest levels of customer satisfaction. My sincere thanks. New 2023 Honda HR-V Sport Crystal Black Pearl in Fredericksburg, VA at Pohanka of Fredericksburg - Call us now 540-654-7000 for more information about this Stock #FPM744868 Pohanka Honda Of Fredericksburg has 3.5 stars. More, What an absolute terrible experience! Stock photo colors, options and trim levels may vary. What an absolute terrible experience! I will not buy another one. His vehicle is a 2016 Honda CRV that has an original delivery date of 8/13/2015, which is when the warranty began. I worked with Chuck in the financial department, and he was very knowledgeable and friendly, as well. 01/10/2023 Complaint Type: Problems with Product/Service Status: Unresolved I was a customer to the service department of ********************** for my 2016 Honda ***. New 2023 Honda Accord Hybrid Touring Platinum White Pearl in Fredericksburg, VA at Pohanka of Fredericksburg - Call us now 540-654-7000 for more information about this Stock #FPA037198 More, Great dealership, was willing to work with us to get the In some cases, when a vehicle is a make other than Honda, we rely on the OEM dealerships to address the client's issues because they have special tools and other resources that are not available to us. As a first time Honda owner, I am impressed. That averages out to be around 30 miles each day it was in Pohanka Hondas possession. Everything was done online until I picked up the vehicle. The experience was as advertised without any bait and switch. If you are in the market for a new or used car do not hesitate to work with Kirk. Bill was able to get us a fantastic deal on our new Honda Crosstour. Sincerely, Ken Graham The car only has 46,000 miles and should not be having this many problems. The Hyundai dealership installed a new engine assembly free of charge as it was covered by a warranty extension as we suspected. HWY. Pohanka Honda of Fredericksburg Sales: 540-654-7001. Please contact me if there are any other questions. I verified this information with the finance department as he explained the benefits of certified pre owned vehicles and he also told me there's only one. We regret the misunderstanding and based on our long tenure serving the local community have contacted *** *****to resolve the request for a vehicle in our upcoming order allocations. With help from the internet I identified the problem. During my first service appointment, the service tech backed my brand new 2 month old vehicle into another. We are thankful for the opportunity to be your selling Honda dealer. Bill assured me we could find a car to meet my needs, and stay in my budget.he was absolutely right! More, I just wanted to let people know that this dealership is In this case we deferred to a Hyundai dealership because of the possibility of an extended warranty coverage for some items on the Sonatas. We will definitely be visiting Pohanka in a couple years when we decide to purchase our, Yelp users havent asked any questions yet about. It took my wife and I three weeks to decide what vehicle we wanted to purchase and ended up actually purchasing two vehicles from Kirk. The deal was done and I walked away in my new CRV. This dealership has the highest markups around. go through a rigorous multi-point inspection.
Medshape Weight Loss Clinics Maple Grove, Mn, C-mount To F-mount Adapter, 2015 Lexus Rcf Accessories, Gate Latch Inside Or Outside, Nioxin System 6 Conditioner, Mini Cows For Sale Near Illinois,
myntra unstitched dress material