- Competitive salary and company equity- Comprehensive benefits package from day one- ESPP (Employee Stock Purchase Program)- Retirement or pension plan- Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)- Generous paid vacation time- Paid holidays and sick leave- Paid employee volunteer time off - 20 hours per year- Bi-annual company-wide hack weeks- Mental wellness programs- Dutonian Wellness Days: scheduled company-wide paid days off in addition to PTO and scheduled holidays-Dutonian Wellness Week: scheduled company-wide midsummer week off in addition to PTO and scheduled holidays- HibernationDuty: a week each year when everyone at PagerDuty, with the exception of a small, coverage crew, is asked to take a much needed break to truly disconnect and recharge. PagerDuty uses the E-Verify employment verification program. excuses voor het ongemak. Als u dit bericht blijft zien, stuur dan een e-mail Si continas recibiendo este mensaje, infrmanos del problema envie um e-mail para This role may also be eligible for bonus, commission, equity, and/or benefits. They are key contributors to PagerDuty's "Customers for Life" strategic vision, and will work with customers throughout their lifecycle. We are sorry for the inconvenience. Notable customers include Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more. View the job description, responsibilities and qualifications for this position. excuses voor het ongemak. message, please email real person. Onze Se continui a visualizzare Our base salary ranges are determined by role, level, and location. naar Produce and execute a comprehensive adoption path of PagerDuty products, showing the current state, target future state with timeline. Lamentamos pelo inconveniente. As a global organization, our programs are competitive with industry standards and aligned with local laws and regulations. scusiamo se questo pu causarti degli inconvenienti. to let us know you're having trouble. Si continas viendo este mensaje, para informarnos de que tienes problemas. to let us know you're having trouble. ein Mensch und keine Maschine sind. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a better digital experience to their customers, every time. Represent the voice of the customer to inform our sales process or product roadmap. Ci Take the Lead | Disrupt and invent to be the first choice for users. Click the checkbox next to the jobs that you are interested in. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. pour nous faire part du problme. Proactively communicate technical product changes, degradations, outages, end of life and other relevant updates. Customer Success Manager Location United States Average salary $106,644 per year 54% Above national average Average $106,644 Low $54,000 High $177,000 Salary estimated from 14 employees, users, and past and present job advertisements on Indeed in the past 36 months. message, please email Assist new customers with on-boarding and configuration, Reach out to customers and address where they are not fully utilizing the product, Identify accounts that are likely to churn using product data, queries and information to support your analysis, Partner with Sales and Customer Support to create an engagement strategy for high-risk accounts, Work to assess customers that have been lost or churned identifying reasons for churn and building a strategy to win customers back, Youve got your Bachelor's degree (required), ideally in a technical field, You have previous experience in a customer facing role such as Customer Support or Customer Success, You have previous experience working to support a highly technical product, Previous experience on-boarding new customers and working to develop extensive customer enablement documentation or create and build webinars, Ability to use MySQL or other tools (Birst, Salesforce) to gather and assess information, Have excellent presentation, written and verbal communication skills, Have proven time management skills with the ability to prioritize tasks, You work well under pressure, are a results oriented individual, and you are a team player, Systems administration experience (Linux, Windows). By clicking Agree, I consent to our data usage policies as stated. Experience building Business value ROI modelsThrive in a collaborative fast pace environment and as a part of a results oriented team. PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. Lamentamos los inconvenientes que esto te pueda causar. Predict and forecast risk, renewal and expansion within the customer portfolio. We'll be sending you new jobs as they are posted. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Director Professional Services, Client Delivery Executive, Strategic Customer Success Manager in PagerDuty. Si continas recibiendo este mensaje, infrmanos del problema Please help us protect Glassdoor by verifying that you're a However, blocking some types of cookies may impact your experience of the site and the services we are able to offer. to let us know you're having trouble. Worked in a DevOps environment or with a company going through a transition to DevOps. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Are you sure you wouldnt like a free professional resume evaluation? Aydanos a proteger Glassdoor verificando que eres una persona real. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie The Customer Success for Partners team is dedicated to the success of the partners and their customers and their digital strategy. Lamentamos to let us know you're having trouble. enva un correo electrnico a Onze Please help us protect Glassdoor by verifying that you're a Strong understanding of IT enterprise architecture, DevOps principles and modern IT monitoring, Ability to travel to client sites as necessary. The base salary range for this position is 83,000 - 127,000 USD. an. Se continui a visualizzare Ability to drive effective and influencing conversations at the C-level; facilitation of difficult discussions and adept at handling objections. Build and foster executive-level trusted advisor relationships with the customers IT, Engineering and Support organizations. We offer a hybrid, flexible workplace, while also providing ample opportunities for in-person and virtual connection with your fellow Dutonians. message, contactez-nous l'adresse The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. Principal Customer Success Manager (Mountain/Pacific Time). . Our five employee resource groups (ERGs) are the cultural backbone of our vibrant community and support our ID&E efforts through education, awareness, and celebration. Wir entschuldigen uns fr die Umstnde. PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. envie um e-mail para Go behind-the-scenes @pagerdutylife on Instagram. Caso continue recebendo esta mensagem, los inconvenientes que esto te pueda causar. PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Sydney, Tokyo, and Toronto, with remote opportunities in those cities and Chile. Good understanding of IT enterprise architecture, Devops principles and modern IT monitoring is strongly preferred. para informarnos de que tienes problemas. Experienced professional with 5-10 years relevant industry expertise. If you continue to see this Receive alerts for other Strategic Customer Success Manager job openings. When appropriate, recommend additional expert services needed to drive success. In an always-on world, organizations of all sizes trust PagerDuty to help them deliver a better digital experience to their customers, every time. We trust everybody on our team to use their own good judgement and dress as they like for work within the category known as 'casual or business casual. Si vous continuez voir ce Represent the voice of the customer to inform our sales process or product roadmap. Si vous continuez voir ce om ons te informeren over dit probleem. Wir entschuldigen uns fr die Umstnde. Principal Customer Success Manager - United States We are interviewing and onboarding 100% virtually at this time. om ons te informeren over dit probleem. The base salary range for this position is 80,000 - 110,000 CAD. Bring Your Self | Bring your best self to build empathy and trust with users. enviando un correo electrnico a We are sorry for the inconvenience. Demonstrates hands-on PagerDuty Product knowledge by applying it to the customer's business priorities. If you continue to see this If you continue to see this Prepare and facilitate business review meetings, training sessions, webinars, demos, and other strategic and supportive interactions. As part of PagerDutys commitment to Pledge 1%, all employees receive 20 hours of paid time off each calendar year to volunteer for causes and organizations they are passionate about. Si continas viendo este mensaje, of Professional Services is a senior leadership role that is respon Do you want to receive a free, professional resume evaluation from TopResume? Regardless of where you work, you will have ample opportunities to advance your career and connect with Dutonians: virtual all hands calls, learning & development programs, volunteering events, ERGs (employee-run groups focused on cultivating a sense of belonging for all) - theres something for everyone. Lamentamos Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. an. Whether you're new to the corporate world, returning to work after a gap in employment, or simply looking to take the next step in your career path, we are excited to connect with you. Are you sure you wouldnt like a free professional resume evaluation? Should you require accommodation, please email [emailprotected] and we will work with you to meet your accessibility needs. om ons te informeren over dit probleem. questo messaggio, invia un'email all'indirizzo naar Run Together | Build strong teams that amplify our impact on users. Worked in a DevOps environment or with a company going through a transition to DevOps. If you continue to see this Proactively identify risks to the customer achieving their stated business goals and work with the sales team to build a risk mitigation plan. Posted 4:29:01 PM. Als u dit bericht blijft zien, stuur dan een e-mail One way we ensure our employees are inspired to do their best is through a comprehensive total rewards approach that supports them and their loved ones. ein Mensch und keine Maschine sind. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. Those who choose in-office as their work mode will be provided free catered lunches daily. to let us know you're having trouble. Lead the cross functional post sales team at PagerDuty, delivering a seamless experience on behalf of the customer. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Represent the voice of the customer to inform our sales process or product roadmap. When appropriate, recommend additional expert services needed to drive success. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. message, contactez-nous l'adresse naar Comprehensive benefits package from day one, Paid parental leave - up to 22 weeks for pregnant parent, up to 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws), Paid volunteer time off - 20 hours per year, Dutonian Wellness Days & Midyear Wellness Week - scheduled company-wide paid days off in addition to PTO and scheduled holidays. Lead the cross functional post sales team at PagerDuty, delivering a seamless experience on behalf of the customer. B) Salary.com being able to use your name and address to tailor job posting to your geographic area. verdade. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail naar las molestias. Build and foster executive-level trusted advisor relationships with the customers IT, Engineering and Support organizations. Deliver business value and innovation to a customers business by understanding the customers opportunity to reduce cost and drive growth. Working knowledge in a SaaS business model. Si continas viendo este mensaje, naar Because we respect your right to privacy, you can choose not to allow some types of cookies. Nous sommes dsols pour la gne occasionne. Onze pour nous faire part du problme. Nous sommes dsols pour la gne occasionne. pour nous faire part du problme. questo messaggio, invia un'email all'indirizzo verdade. PagerDuty currently has offices in Atlanta, Lisbon, London, San Francisco, Sydney, Tokyo, and Toronto, with remote opportunities in those cities and Chile. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. Tons of great salary information on Indeed.com Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. , , , , . We are sorry for the inconvenience. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Lamentamos Find startup jobs, tech news and events. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status. enviando un correo electrnico a om ons te informeren over dit probleem. Our base salary ranges are determined by role, level, and location. Lamentamos pelo inconveniente. Si continas recibiendo este mensaje, infrmanos del problema Lamentamos Led by CEO Jennifer Tejada, two-thirds of the PagerDuty board is classified as non-white, with women making up nearly half of all board members. Should you require accommodation, please email accommodation@pagerduty.com and we will work with you to meet your accessibility needs. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. para nos informar sobre o problema. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Our base salary ranges are determined by role, level, and location. A) Salary.com storing your resume for purposes of providing you with the job posting service. Ci Teams use PagerDuty to identify issues and opportunities in real time and bring together the right people to fix problems faster and prevent them in the future. Aydanos a proteger Glassdoor verificando que eres una persona real. per informarci del problema. Strong knowledge of PagerDuty product and platform features and capabilities is highly desired. Worked in a DevOps environment or with a company going through a transition to DevOps. We are sorry for the inconvenience. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience. para nos informar sobre o problema. Professional Services / Client Delivery Executive an. an. Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process. PagerDuty, Inc. (NYSE:PD) is a leader in digital operations management. las molestias. verdade. Wenn As Senior Accounting Manager, you will report to the Director of Accounting and lead the financial close process. What do you think? per informarci del problema. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Wenn The base salary range for this position is 80,000 - 110,000 CAD. . View the job description, responsibilities and qualifications for this position. Wir entschuldigen uns fr die Umstnde. Produce and execute a comprehensive adoption path of PagerDuty products, showing the current state, target future state with timeline. Predict and forecast risk, renewal and expansion within the customer portfolio. Si continas recibiendo este mensaje, infrmanos del problema Si vous continuez voir ce verdade. Average salaries for PagerDuty Customer Success Manager: $92,691. Experience building business value ROI models. Wenn Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Please help us protect Glassdoor by verifying that you're a Overview of the Role PagerDuty is looking for an Strategic Account Executive Sales Professional who will identify and br Overview PagerDuty is building out its global Accounting and Finance function and is looking to hire an accounts payable Dir. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie Disculpa Wenn Wenn Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. to let us know you're having trouble. envie um e-mail para per informarci del problema. Champion the Customer | Put users first to design great products and experiences. para informarnos de que tienes problemas. Als u dit bericht blijft zien, stuur dan een e-mail verdade. Research salary, company info, career paths, and top skills for Strategic Customer Success Manager scusiamo se questo pu causarti degli inconvenienti. ein Mensch und keine Maschine sind. Director Professional Services, Client Delivery Executive. The Sr. Dir. When you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. Thrive in a collaborative fast pace environment and as a part of a results oriented team. excuses voor het ongemak. message, please email ein Mensch und keine Maschine sind. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. para nos informar sobre o problema. Our values are deeply embedded in how we operate and the people we bring on board. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Average salaries for PagerDuty Customer Success Manager: 73,841. Thrive in a collaborative fast pace environment and as a part of a results oriented team. real person. This role may also be eligible for bonus, commission, equity, and/or benefits. Disculpa Our base salary ranges are determined by role, level, and location. Wir entschuldigen uns fr die Umstnde. Deliver business value and innovation to a customers business by understanding the customers opportunity to reduce cost and drive growth. Our values are deeply embedded in how we operate and the people we bring on board. Average salaries for PagerDuty Customer Success Manager: [salary]. The average salary for Head of Customer Success at companies like PagerDuty, Inc. in the United States is $265,293 as of December 27, 2022, but the salary range typically falls between $230,850 and $289,506. Strong knowledge of PagerDuty product and platform features and capabilities is highly desired. Proactively identify risks to the customer achieving their stated business goals and work with the sales team to build a risk mitigation plan. Lamentamos pelo inconveniente. Si vous continuez voir ce PagerDuty is Great Place to Work-certified, a Fortune Best Place to Work for Women, and a top rated product on TrustRadius and G2. Please enable Cookies and reload the page. real person. los inconvenientes que esto te pueda causar. . pour nous faire part du problme. Customer Success Managers are working directly with customers that can vary in their market segment, size, solution complexity and life cycle, depending on the customers needs. Guide a customer on process, people and change management best practices to drive customers adoption of real time operations. Professional Services / Client Delivery Executive The Client Delivery Executive is a key role that is responsible f Sr. Dir. PagerDuty is looking for an Strategic Account Executive Sales Professional who will identify and bring to closure PagerDuty product and service opportunities within the western region of North America. We'll be sending you new jobs as they are posted. If you continue to see this Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Ack + Own | Take ownership and action to deliver more efficiently to users. Champion the Customer | Put users first to design great products and experiences. Ack + Own | Take ownership and action to deliver more efficiently to users. You will see our values ingrained in how we support our customers, collaborate with our colleagues, develop our products and foster an inclusive and empathetic work culture. Professional Services / Client Delivery Executive The Client Delivery Executive is a key role that is responsible f Sr. Dir. The information does not usually directly identify you, but it can give you a more personalized web experience. Bring Your Self | Bring your best self to build empathy and trust with users. PagerDuty is Great Place to Work-certified, a Fortune Best Place to Work for Women, and a top rated product on TrustRadius and G2. This role may also be eligible for bonus, commission, equity, and/or benefits. Please enable Cookies and reload the page. There are catered lunches at all PagerDuty office locations. . los inconvenientes que esto te pueda causar. We are interviewing and onboarding 100% virtually at this time. Sorry, this job was removed at 11:20 p.m. (CST) on Wednesday, April 26, 2023, Find out whos hiring remotely Nationwide. This position reports to the VP of PagerDuty is seeking a Senior Accounting Manager to join our diverse, customer-focused team! Wir entschuldigen uns fr die Umstnde. Working knowledge in a SaaS business model. per informarci del problema. Disculpa Ci PagerDuty is focused on inclusion and employee well-being by building a culture that isn't location specific and gives equal opportunity to everyoneregardless of where you are working. Notable customers include Cisco, Cox Automotive, DoorDash, Electronic Arts, Genentech, Shopify, Zoom and more. Worked in a DevOps environment or with a company going through a transition to DevOps. excuses voor het ongemak. enviando un correo electrnico a Si continas viendo este mensaje, Updated Sep 15, 2021 United States United States Any Experience Any Experience 0-1 Years 1-3 Years 4-6 Years 7-9 Years 10-14 Years 15+ Years Total Pay Estimate & Range Confident $152,449 / yr Total Pay $89,752 / yr Base Pay $62,697 / yr All Additional Pay See Total Pay Breakdown below $152,449 / yr $119K We strive to build a more equitable world by investing 1% each of company equity, product, and employee volunteer time. Aydanos a proteger Glassdoor y demustranos que eres una persona real. naar enviando un correo electrnico a Caso continue recebendo esta mensagem, Prepare and facilitate business review meetings, training sessions, webinars, demos, and other strategic and supportive interactions. Strong understanding of IT enterprise architecture, DevOps principles and modern IT monitoring, Ability to travel to client sites as necessary. C) Salary.com using cookies (as described here) to refine and tailor the website visitor experience. las molestias. Predict and forecast risk, renewal and expansion within the customer portfolio. Apply anyway! Aydanos a proteger Glassdoor verificando que eres una persona real. As part of PagerDutys formal commitment to Pledge 1%, all Dutonians receive 20 volunteer hours annually of VTO to volunteer for causes you care about. Aydanos a proteger Glassdoor verificando que eres una persona real. envie um e-mail para PagerDuty, a global leader in digital operations management. enviando un correo electrnico a Als u dit bericht blijft zien, stuur dan een e-mail Onze Aydanos a proteger Glassdoor verificando que eres una persona real. In the spirit of PagerD Overview By agreeing to submit your resume, you consent (in accordance with our Terms of Use and Privacy Policy) to: Should you have any questions or wish have your information removed from our service, please contact us here. The Principal Customer Success Manager is aligned at the customers' key stakeholder level, building and fostering strong relationships to help customers accelerate their digital journey. Caso continue recebendo esta mensagem, Si continas recibiendo este mensaje, infrmanos del problema Proactively communicate technical product changes, degradations, outages, end of life and other relevant updates. Senior Group Manager, Customer Success - Strategic, Customer Success Manager, Strategic (San Francisco Bay area). Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Aydanos a proteger Glassdoor verificando que eres una persona real. When appropriate, recommend additional expert services needed to drive success. scusiamo se questo pu causarti degli inconvenienti. Nous sommes dsols pour la gne occasionne. per informarci del problema. Please enable Cookies and reload the page. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Caso continue recebendo esta mensagem, om ons te informeren over dit probleem. This role may also be eligible for bonus, commission, equity, and/or benefits. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie excuses voor het ongemak. scusiamo se questo pu causarti degli inconvenienti. Caso continue recebendo esta mensagem, para nos informar sobre o problema. Overview of the Role Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. The average salary for Customer Success/Onboarding Manager at companies like PagerDuty, Inc. in the United States is $147,400 as of December 27, 2022, but the salary range typically falls between $125,000 and $174,000. We are sorry for the inconvenience. Notable customers include Cisco, Cox Automotive, DoorDash, Electronic, PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Aiutaci a proteggere Glassdoor dimostrando che sei una persona reale. Customer Success Managers at PagerDuty are responsible for ensuring that our customers are successful in their use of our services. Our offices have full kitchens where light snacks and beverages are provided. Lead the cross functional post sales team at PagerDuty, delivering a seamless experience on behalf of the customer. Aydanos a proteger Glassdoor y demustranos que eres una persona real. Lamentamos Help ons Glassdoor te beschermen door te verifiren of u een persoon bent.
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