I rescheduled the delivery & they never came. Shop unique women's clothes online. Customer service is extremely unfriendly/unhelpful and they don't allow any exchanges or returns for international customers (I'm in NZ). 2023 Trustpilot A/S. STORE CREDIT (100% FREE) EXCHANGE (100% FREE) REFUND ($9.75 PROCESSING FEE) I love this brand so much, Ive only ordered 3 times now but honestly the quality of the dresses is amazing, shipping is so fast (literally got it in 2 days) and just overall the style is incredible. Please reach out to us at support@selfieleslie.com so we can try to make things right! A: Once your return package arrives to our warehouse please allow two weeks for us to process your return. These are unfair and unethical business practices and are very deceptive to consumers. So again I emailed your team asking if it was possible to include a birthday note. Also although they offer "free return" if you purchase something before returning your item they still slap you with a $10 processing fee for processing. Not their fault, but I needed to exchange. I have now experienced the customer service side of things where I had to cancel an order for a dress that I had ordered hours before and would no longer need due to not being able to attend the event. Customer Service For any inquiries or issues regarding orders, Selfie Leslie's customer service can be contacted via email. Is Selfie Leslie Legit? Oct 7, 2021. {{ userNotificationState.getAlertCount('bell') }}. A: Typically 6 Some of the dresses I'm looking at are made for taller women. I have shopped Selfie Leslie for about two years. One & Only Collective Inc. further reserves the right to revoke or cancel any transaction in order to correct any errors, inaccuracies, or omissions. Selfie Leslie dress shop has the best dresses for women. Totally not the dress just my preference. Gorgeous and Customer Care is TremendousThank you dresses are gorgeous like pictures !and the customer care react fastly and gave me immediately a solution to fedex trouble !THANK YOU !You are the best store ! To see how we collect and use your personal information, please see our Privacy Notice. If you need a dress for ANY event, this website is your best bet! As a visitor to and a user of this website, you shall only use the website as permitted by this agreement, and you shall not use its contents for any commercial, political, obscene, illegal, or inappropriate purpose. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider. Shop our selection today for on-trend looks youre sure to adore. Suggested companies are based on peoples browsing tendencies. The dresses are stunning and I cant recommend them enough:) Will definitely be ordering from here in the near future! I always struggle with deciding which size (small or medium) is a better fit for me and I ended up getting the perfect size for both dresses. Very responsive and super helpful. I have, and will, purchase from this company in the future. They have refunded me $165 because of some return fees. Im planning on buying it in the blue color as well. i once had to return an item because of sizing, and they were really receptive and made sure everything was taken care of! Went to two post offices today and finally found my package. Thank you. To return the dress, I had to pay a fee of $10 and of course I won't get the initial shipping fee of $13 back, means I lost $23 in the process. Latest Tech Stack View all software used by Selfie Leslie People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Cute styles but really poor quality considering the price. Thank you. . Would not recommend. Looking for a particular Selfie Leslie employee's phone or email? I will continue to purchase from Selfie Leslie because of how amazing my experience was!!! Best customer service ever. I saw the website and they have really good pictures of the product then I introduced it to my aunt, She said she gonna buy it and let me know how the quality is because it's kinda pricey compared with other places like Windsor. No contact number. Are you referencing another business by chance? Cute styles but really poor quality considering the price. It is the customer's responsibility to read and understand the return policy before placing the order. Since One & Only Collective Inc. may revise such rules at any time, you should visit this page periodically to review the terms of your use. I emailed Selfie Leslie hoping they would at least credit or refund a portion of what I had paid for (the wedding I was going to wear it too was only a week away so I could not exchange it). The dresses were beautiful with great material and they arrived in less than 48 hours (I live in LA). On purchasing the dresses I did not see anywhere I could leave a Happy Birthday note. That being said, if USPS cannot get a signature for delivery, then they will attempt a redelivery once you reschedule it. Very poor policy for online shopping. They helped me with return labels and a refund. !The item quality was bad they charge a $10 fee to return the item and there is no return shipping label provided nor is there a phone number to reach anyoneI have already spent hours trying to find the address for returns this company will never last!! Hi Michelle, we're sorry that you are not 100% satisfied. They responded within a few hours. I trust this company and im continue to have my selfie leslie collection. They have some really cute stuff, and I love that they display the reviews for each item. Don't waste your time, especially if you're ordering from the US. Sounds like a company that doesnt believe in their qualities. Ordered a dress for my graduation photos and contacted their Instagram page for an estimated delivery date because I wasnt sure if Id get it in time (no big deal, my fault for waiting til the last minute) and they responded quickly letting me know Id get it before I had to take my photos and they were right! I don't recommend buying from Selfie Leslie. Returns are expensive and you can only get store credit to but more shoddy clothing. I would recommend avoid this website as returning items is time consuming and costly. promos, cart reminders) from Selfie Leslie at the number provided, including messages sent by autodialer. Ive bought five or six dresses from Selfie Leslie over the past year or so, and all of them have been good quality (I used to work in QA for a clothing manufacturer so I always check material quality, stitching, stuff like that), super cute, and the shipping is always surprisingly fast. Hello. It took them over a month to issue a refund after they received my returning item. They responded promptly ensuring they would include my birthday note. Final sale items may have slight defects, missing parts and/or color differences. I will be returning to buy more clothes! About Us | Selfie Leslie They have some really cute stuff, and I love that they display the reviews for each item. I really appreciated them understanding our situation and trying to help us out! I couldnt wait to order again. I would recommend avoid this website as returning items is time consuming and costly. However, because the colors you see will depend on the device used for browsing, we cannot guarantee that your device's display of any color will be accurate. Selfie Leslie contact information? Knoji It also photographs very well (found a matching tie on Amazon for the bf)! I highly recommend Selfie Leslie and will be shopping with them again. This company is engaging in consumer fraud. Never ordering again. The items are so beautiful and their customer service is even better. Consent is not a condition of purchase. Advertisement. You agree to indemnify, defend, and hold harmless One & Only Collective Inc., its officers, directors, employees, agents, licensors, and suppliers (collectively the Service Providers) from and against all losses, expenses, damages, and costs, including reasonable attorneys fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your internet account. I returned another dress because it was just poorly constructed. The delivery speed of the new item purchased/exchanged was lightning fast - amazed when I saw the item the next morning! Hi Michelle, we're sorry that you are not 100% satisfied. Cute styles but really poor quality considering the price. Is Selfie Leslie Worth It? So we were given a full refund and told to not worry about shipping the damaged dress back. No contact number. Im planning on buying it in the blue color as well. The Selfie Leslie team responded quickly to my email regarding a return. I recently bought a dress on the website, however when it arrived the color looked completely different (they must've used a filter for the pics on the website) and the quality of the material was poor - the dress looked cheap although it cost $100. There is a fee for returning an item UNLESS request for store credit. Its a really beautiful dress, but the sizing seems to be inconsistent. If the counter proposed judges are not acceptable to the demanding party, also within three (3) business days, the parties agree to submit their dispute to a dispute resolution service such as ADR or ARC. My dress came EXACTLY as I envisioned, just like the photo. Thank you. It has the perfect amount of stretch. Also returning was so easy and customer service had excellent response time, I not only LOVE Selfie Leslie clothes, but their customer service is top notch. Definitely not set up for online purchasing, Love everything about this company. | Read 161-180 Reviews out of 595 . Thank you. Check your mobile plan and contact your wireless provider for details. It goes against our guidelines to offer incentives for reviews. Contact. the customer support team is extremely helpful, i had some problems with one dress strap and i contaced the costumer support team and they solve the problem straight away for me, they reply my every email within 10 minutes, extremely impressed! Id say it fits true to size, Im 510 tall, 140 lbs, 38D, the top ties together which makes it adjustable. We may, using our sole discretion, and without liability to you (or to any other third party), cancel or refuse to accept any transaction. You must be fully authorized to grant such aforementioned rights to One & Only Collective Inc. One & Only Collective Inc. shall be entitled to use any user-generated content without incurring obligations of confidentiality, attribution, or compensation to you.
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